{"id":2881,"date":"2023-01-19T18:19:08","date_gmt":"2023-01-19T23:19:08","guid":{"rendered":"https:\/\/www.jemjewellers.com\/?page_id=2881"},"modified":"2024-03-08T14:25:30","modified_gmt":"2024-03-08T19:25:30","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2881\" class=\"elementor elementor-2881\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-505c1dba elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"505c1dba\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4c1d474\" data-id=\"4c1d474\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2e4330a6 elementor-widget elementor-widget-heading\" data-id=\"2e4330a6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Refunds & Returns<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fd52ac elementor-widget elementor-widget-text-editor\" data-id=\"0fd52ac\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\tLast updated: March 8th, 2024\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11bf22b elementor-widget elementor-widget-spacer\" data-id=\"11bf22b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-253964f elementor-widget elementor-widget-heading\" data-id=\"253964f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refunds<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7891a5f5 elementor-widget elementor-widget-text-editor\" data-id=\"7891a5f5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Full Refunds on unworn and\/or unaltered merchandise within 14 days, The packaging must be in original condition. Refund will be applied to your original form of payment. Exchanges within 30 days, when accompanied by proof of purchase. Special orders, sale and engraved or personalized merchandise cannot be returned or exchanged.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72db0ae elementor-widget elementor-widget-spacer\" data-id=\"72db0ae\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5931012f elementor-widget elementor-widget-heading\" data-id=\"5931012f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Online Returns<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ec8d07e elementor-widget elementor-widget-text-editor\" data-id=\"2ec8d07e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:<\/p><ul class=\"listing\"><li>Email us with your request to return an item. We will reply with a confirmation email providing that the terms of the returns policy are met.<\/li><li>Visit us in person or contact us for return instructions within 14 days of the delivery date along with a copy of your confirmation email to:\u00a0<a href=\"mailto:jan@jemjewellers.com\">jan@jemjewellers.com<\/a>.<\/li><li>Please insure the package for the full amount through the carrier of your choice.<\/li><\/ul><p>Insured packages can be shipped to:<\/p><p>J.J. Inc.<br \/>Jan Marten<br \/>12615 Timber Crest Bend<br \/>Carmel, IN 46033<\/p><p>We will refund you the entire price of the item. Original shipping charges are not refundable. Merchandise will be credited within 5 days of receipt of item. We will send a confirmation email upon crediting your account.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a28ac23 elementor-widget elementor-widget-spacer\" data-id=\"a28ac23\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ecc338 elementor-widget elementor-widget-heading\" data-id=\"7ecc338\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Shipping Options<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37deca3 elementor-widget elementor-widget-text-editor\" data-id=\"37deca3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Please allow up to five business days to process your order and be aware that any package shipped will require a signature upon delivery. All shipping unless otherwise stated is a flat fee of $25.00. Additional charges may apply on merchandise $50,000 and above.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8933198 elementor-widget elementor-widget-spacer\" data-id=\"8933198\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5ddbb0 elementor-widget elementor-widget-heading\" data-id=\"c5ddbb0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7484b8 elementor-widget elementor-widget-text-editor\" data-id=\"c7484b8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>JEM Jewellers will never share your information with any third party. By providing us with your information, you are agreeing to be contacted by JEM Jewellers in order to respond to your question and to be updated about JEM Jewellers promotions and events. For our full privacy policy please <a href=\"\/privacy-policy\/\">click here<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refunds &#038; Returns Last updated: March 8th, 2024 Refunds Full Refunds on unworn and\/or unaltered merchandise within 14 days, The packaging must be in original condition. Refund will be applied to your original form of payment. Exchanges within 30 days, when accompanied by proof of purchase. Special orders, sale and engraved or personalized merchandise cannot&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":202,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - JEM Jewellers<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy - JEM Jewellers\" \/>\n<meta property=\"og:description\" content=\"Refunds &#038; Returns Last updated: March 8th, 2024 Refunds Full Refunds on unworn and\/or unaltered merchandise within 14 days, The packaging must be in original condition. Refund will be applied to your original form of payment. Exchanges within 30 days, when accompanied by proof of purchase. Special orders, sale and engraved or personalized merchandise cannot&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"JEM Jewellers\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/JEMJewellers\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-08T19:25:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.jemjewellers.com\/wp-content\/uploads\/2023\/02\/jem.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@JEMJewellers\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/\",\"url\":\"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/\",\"name\":\"Refund and Returns Policy - JEM Jewellers\",\"isPartOf\":{\"@id\":\"https:\/\/www.jemjewellers.com\/#website\"},\"datePublished\":\"2023-01-19T23:19:08+00:00\",\"dateModified\":\"2024-03-08T19:25:30+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.jemjewellers.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund and Returns Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.jemjewellers.com\/#website\",\"url\":\"https:\/\/www.jemjewellers.com\/\",\"name\":\"JEM Jewellers\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.jemjewellers.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.jemjewellers.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.jemjewellers.com\/#organization\",\"name\":\"JEM Jewellers\",\"url\":\"https:\/\/www.jemjewellers.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.jemjewellers.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.jemjewellers.com\/wp-content\/uploads\/2022\/10\/logo.svg\",\"contentUrl\":\"https:\/\/www.jemjewellers.com\/wp-content\/uploads\/2022\/10\/logo.svg\",\"width\":531,\"height\":141,\"caption\":\"JEM Jewellers\"},\"image\":{\"@id\":\"https:\/\/www.jemjewellers.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/JEMJewellers\",\"https:\/\/twitter.com\/JEMJewellers\",\"https:\/\/www.instagram.com\/jemjewellers\/\",\"https:\/\/www.linkedin.com\/company\/jem-jewellers\",\"https:\/\/www.pinterest.com\/JEMJewellers\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund and Returns Policy - JEM Jewellers","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/","og_locale":"en_US","og_type":"article","og_title":"Refund and Returns Policy - JEM Jewellers","og_description":"Refunds &#038; Returns Last updated: March 8th, 2024 Refunds Full Refunds on unworn and\/or unaltered merchandise within 14 days, The packaging must be in original condition. Refund will be applied to your original form of payment. Exchanges within 30 days, when accompanied by proof of purchase. Special orders, sale and engraved or personalized merchandise cannot&hellip;","og_url":"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/","og_site_name":"JEM Jewellers","article_publisher":"https:\/\/www.facebook.com\/JEMJewellers","article_modified_time":"2024-03-08T19:25:30+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/www.jemjewellers.com\/wp-content\/uploads\/2023\/02\/jem.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_site":"@JEMJewellers","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/","url":"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/","name":"Refund and Returns Policy - JEM Jewellers","isPartOf":{"@id":"https:\/\/www.jemjewellers.com\/#website"},"datePublished":"2023-01-19T23:19:08+00:00","dateModified":"2024-03-08T19:25:30+00:00","breadcrumb":{"@id":"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.jemjewellers.com\/refund-and-returns-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.jemjewellers.com\/"},{"@type":"ListItem","position":2,"name":"Refund and Returns Policy"}]},{"@type":"WebSite","@id":"https:\/\/www.jemjewellers.com\/#website","url":"https:\/\/www.jemjewellers.com\/","name":"JEM Jewellers","description":"","publisher":{"@id":"https:\/\/www.jemjewellers.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.jemjewellers.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.jemjewellers.com\/#organization","name":"JEM Jewellers","url":"https:\/\/www.jemjewellers.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.jemjewellers.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.jemjewellers.com\/wp-content\/uploads\/2022\/10\/logo.svg","contentUrl":"https:\/\/www.jemjewellers.com\/wp-content\/uploads\/2022\/10\/logo.svg","width":531,"height":141,"caption":"JEM Jewellers"},"image":{"@id":"https:\/\/www.jemjewellers.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/JEMJewellers","https:\/\/twitter.com\/JEMJewellers","https:\/\/www.instagram.com\/jemjewellers\/","https:\/\/www.linkedin.com\/company\/jem-jewellers","https:\/\/www.pinterest.com\/JEMJewellers\/"]}]}},"_links":{"self":[{"href":"https:\/\/www.jemjewellers.com\/wp-json\/wp\/v2\/pages\/2881"}],"collection":[{"href":"https:\/\/www.jemjewellers.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jemjewellers.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jemjewellers.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jemjewellers.com\/wp-json\/wp\/v2\/comments?post=2881"}],"version-history":[{"count":27,"href":"https:\/\/www.jemjewellers.com\/wp-json\/wp\/v2\/pages\/2881\/revisions"}],"predecessor-version":[{"id":14676,"href":"https:\/\/www.jemjewellers.com\/wp-json\/wp\/v2\/pages\/2881\/revisions\/14676"}],"wp:attachment":[{"href":"https:\/\/www.jemjewellers.com\/wp-json\/wp\/v2\/media?parent=2881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}